Privacy Policy

1. Introduction

Welcome to Sathe Food Products (“we”, “us”, or “our”), owned and operated by Mahesh and Shilpa Sathe at Sarand, Makhajan, Taluka Sangameshwar, District Ratnagiri, Maharashtra — 415608. Legal Entity: [OWNER TO CONFIRM: Exact Legal Entity Type, e.g. Sole Proprietorship].

We respect your privacy and are committed to protecting any personal information you provide when browsing our catalogue or submitting an order enquiry.

2. Information We Collect

As a static informational and direct ordering website, we do not require user account registration. We only collect information that you knowingly and voluntarily provide:

• Contact details: Your name, phone/WhatsApp number, and optional message provided through our enquiry form or via direct telephone call / WhatsApp.
• Order details: Specific food products requested (e.g., Besan Ladoo, Bhajani Chakli, Sajuk Tup), quantity, and delivery address if requested for dispatch.

3. How Your Information Is Used

We use your contact details solely for the following legitimate business purposes:

• To answer your product questions, confirm prices, and process batch availability.
• To coordinate packaging, pickup, or dispatch of your fresh food parcel.
• To communicate directly regarding customer service queries.

We do NOT sell, rent, trade, or share your personal details with third-party advertising brokers or data aggregators.

4. Cookies and Web Analytics

Our website does not use tracking cookies, cross-site profiling pixels, or intrusive surveillance technologies. Third-party fonts (Google Fonts) and stylesheets (Tailwind CDN) are loaded to deliver clean design and typography.

5. Data Retention & Security

Enquiry and transaction records are retained in business communication channels (such as WhatsApp chats and physical order registers) only as long as necessary to fulfill orders, maintain honest accounting, and meet statutory food service standards. We implement reasonable physical and digital measures to prevent unauthorized access.

6. Your Rights

You have the right to request a review of whatever contact information we hold for you or ask us to delete past communication logs. To do so, please contact Mahesh Sathe directly using the details below.